Wananchi Group’s home entertainment and communication services brand Zuku, has embarked on a major network upgrade that will see the leading home internet service provider offer customers improved speeds and reduced downtime.
The network upgrade, valued at KES 220mn is expected to be complete by the end of October, laying basis for the provision of speeds of up to 50Mbps for its Nairobi customers as it already rolls out in Mombasa effective August 1, 2014.
“Over the last two years we have had an unprecedented growth in our customer numbers, hence the need to provision more capacity in the network to accommodate the growth. This upgrade will ensure that we offer improved quality of service, to existing and new customers,” said Richard Alden, Chief Executive Officer of the Wananchi Group.
The upgrade will focus on increasing network access capacity for the end user as well as a new voice architecture to provide cutting edge telephony services and increase national backbone capacity.
The announcement comes days after the latest Quarterly Statistics released last week by the Communications Authority of Kenya that showed Wananchi Group’s market share in the Fixed/Wireless Internet Subscriptions market had grown by 1.7 per cent to stand at 44.7per cent in March this year.
Zuku uses HFC (Hybrid Fibre-Coaxial) and FTTH (Fibre to the Home) technology to serve our customers in the various neighborhoods in Nairobi. We shall continue to invest in these technologies and other latest ones in our network for the betterment of the services to our customers and to maintain our edge in the market,” concluded Alden.